New Work Order Requests are reviewed and quoted on a first-in/first-out basis and typically receive a response within 24-48 hours of the original time of submission. If a submission goes unanswered for more than 48-hours, clients are asked to email us directly. If your request was flagged as urgent, please allow no less than 24 hours for a response before following up. Work Order Requests are priced at the standard agency bulk rate of $150 per hour, for every hour committed to the assignment; rush order, cost, shipping/delivery, and other service fees may apply and will appear in a clear outline on estimate documentation. Previous balances will be required current, paid in-full, for future work to begin. Eric Michael & Associates reserves the right to refuse service based on previous experiences in the working relationship. Our general Terms of Service apply.
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Most of the time, Eric Michael’s incentive is tied to the client’s own, however, sometimes it is not. The Studio pages, like all of Eric Michael’s endeavors, is guarded by a clean editorial policy; affiliate codes and links are never promoted by Eric Michael for any other reason than he believes in the product, supports it, and/or uses it himself. Each and every collaborative partner is vetted for quality and security assurance.
09.02.2019: Formatting and design
01.31.2019: Formatting, aesthetics only
11.17.2018: Payment Terms updated: Design payment terms adjusted to 50% the invoice total upon activation; 25% the invoice total upon initial review; 25% the invoice total + all additional costs and fees upon completion; Projects valued at less than $2,000 and/or expected for delivery in less than thirty days are subject to immediate, advance payment requirement; requested on a case-by-case basis.
06.19.18: Proposals must be accepted within fifteen days to avoid Standard Consultation fees, previously thirty days; Digital Mockup Fees have been lowered to $150 per-digital mockup page, originally $300; New public relations clientele are billed a one-time $500 activation fee to cover the additional hours incurred prepping new client materials; Brokerage fees have been better outlined to reflect specific budget brackets, as opposed to the vague earlier ratios; Schedule and Timelines have been edited to reflect minimum “buy-in” requirements for PR and retainer services; Terminology related to the [now] antiquated ‘EMPR Client Portal’ has been removed; Invoices are now furnished by AND Co., previously Freshbooks;
06.13.18: Fifteen day revision contingency, added
09.15.17: ‘Brokerage Fees’ Added
07.01.17: Document Reset